questions?

Customs? 
Opens every 3 months, limited slots each time! Next batch opening august!

Foodsafe?
The glazes I use are all food and drinkware safe. The mugs are also dishwasher and microwave safe. I highly recommend handwashing though as it extends the life of the mug.

Shipping?
I ship worldwide from Vancouver, Canada. You’re responsible for any customs, duties and taxes that may occur.  

Timeline?
Customs and Preorders are made to order, their turnaround time is usually 6-12 weeks.
Shop drop items will be packed and shipped within 2-3 business days from the time of purchase.


Refunds/Returns/exchanges?
All orders are final sale. We are not accepting returns or exchanges at this time. If there's something wrong with your item, please email us at [email protected]


If you have any other question, pls feel free to reach out on instagram or through email! Would be happy to help :)